SECURITY SERVICES

Virgin DDoS Protection Service

Prevention is better than a cure

We can help you to protect your business from a Distributed-Denial-of-Service (DDoS attack) by having threat prevention services in place to deal with it.

Virgin DDoS Protection Service stops DDoS attacks against your business and ensures that services remain available to you and your customers. When the protection is activated, the system constantly analyses the data stream for anomalies. If an attack is detected, the data stream is diverted by our threat management system. This ensures that businesses can keep malicious traffic out while letting clean legitimate business traffic in.  

Becoming a Virgin Media Business Enterprise customer means you have 24/7 support for not only the DDoS protection service, but also the underlying internet service we provide for you. You can rest assured that your business is in safe hands. 

 
 
 
 
 
 
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How would you like to order?

Call us

Speak to our experts to tailor a package and take your order.

1800 940 062

 
 

Monday to Friday 8am - 6pm

 
 
 
 
 
 

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Choose a time slot and provide a few details. Our experts will call you back to take your order.

 
 
 
 
 
 
 
 

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Why choose Virgin DDoS Protection Service?

 
 

Avoid potential impacts and risk

For Businesses who wish to avoid potential impacts to their business reputation and finances as a result of websites/servers being down and must mitigate the risk of compromised or lost data. 

24x7x365 Protection

The Liberty Global SOC is centralized to perceive multi-entrypoint attacks better and uses distributed software and hardware as well as trained, skilled technicians to constantly monitor and scrub infected traffic.

Ensuring business continuity

Leverage the experience and size of the Virgin Media Business and Liberty Global anti-DDoS service, to assure business continuity at an affordable price point. 

Affordable cyber security solution

The Virgin Media DDoS Mitigation Service is an affordable solution that’s easy to deploy and available with our services that access the Internet, letting you to focus on your core business and free up IT and Leadership resources to support mission-critical needs.

Minimize unexpected downtimes 

With Virgin Media Security Services customers can expect the minimizing of unexpected downtimes and network performance issues related to DDoS attacks. 

 
 

The details

The techie bit

What is a DDoS attack?

The aim of Distributed-Denial-of-Service (DDoS) attacks is to limit the availability of websites, computers or entire network segments and even to bring them to a complete standstill. In general, two types of DDoS attack can be identified. Sophisticated DDoS attacks target a weak point in the application layer. The attack requires little bandwidth and can be identified and prevented by the customer using appropriate protective mechanisms. A DDoS brute-force attack is generally based on the network layer and is carried out by several dispersed computers (botnets).

How does the DDoS protection service work?

If the protection is activated, the system constantly analyses the data stream for anomalies. If an attack is detected, the data stream is diverted by the threat management system (TMS). The TMS are found in the so-called “scrubbing centres” within the Liberty Global network. In the scrubbing centres, the data stream of the attack is separated from the desired data traffic. After this separation process, the clean data stream is transferred to its target so that the customer can continue to do business. 

Already have a firewall?

A firewall will only start protecting your site when the attack is hitting it. Your firewall has a limit, eventually your firewall will fall over. The 3 parts of effectively security are: DDOS Mitigation Firewalls End Point Security You need all 3 to be fully protected. 

Installation

Once we receive your enquiry a dedicated Account Manager will be assigned to make contact with you immediately. This Account Manager will organise a meeting to gain a better understanding of your requirements. 

Step 1: Introduction  

nce we receive your enquiry a dedicated Account Manager will be assigned to make contact with you immediately. This Account Manager will organise a meeting to gain a better understanding of your requirements. 

Step 2: Solution Design  

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Step 3: Quotation

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

Step 4: Project Management 

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Step 5: Installation and after sales care 

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by a dedicated team in conjunction with our Business Customer Support and Technical Support Teams.

 
 
 

Not sure what you need?

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Call us

 
 
 
 

Speak to our experts to tailor a package, whatever your needs and business size.

1800 940 062

 
 

Monday to Friday 8am - 6pm

 
 
svg.support.message

Or we can call you

 
 
 
 

Choose a time slot and provide a few details. Our experts will call you back.

 
 
 
 
 
 

Hidden Title

  1. Please enter your name
  2. Please enter your number You must enter numeric digits only
  3. You must enter a valid email address
  4. Please agree to our terms and conditions
  5. Please agree to our privacy policy
  6.  
     
  7.