Dedicated Internet Access (DIA)

Supplied over a dedicated fibre pair to your premise, our Dedicated Internet Access (DIA) is a fully managed Internet experience which includes managed CPE router, DNS and IP address facilities.

At a Glance

  • No bandwidth sharing
  • Always on support service
  • Secure and cost effective
  • Symmetrical service
 
 

Overview

With the digital revolution in full swing in Ireland and the growing popularity of smartphones, tablets, internet apps and cloud services, your connection is more important than ever. Our Dedicated Internet Access (DIA) provides the ultimate in connectivity by offering dedicated, direct access to the internet.

With access to a wide range of bandwidths from 10Mbps to 10Gbps, our service is suitable for corporate enterprises of all sizes seeking to establish a high performance, reliable connection to the Internet.

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How it works

Virgin Media owned, Pan European AORTA network offers Tier1 Carrier Grade connectivity, peering across all main European and US exchanges.
Our professional team will install a dedicated fibre pair within your comms room and handoff your internet service on a fully managed enterprise switch. We will provide you with a public IP subnet (default /29) and the handoff service (depending on your preference) on either electrical (RJ45) or optical (SFP) port.

For those that require Internet protection we can offer robust resilience with dual homing, network diversity running HSRP.

The Benefits of DIA

Internet connectivity has become crucial to businesses and DIA provides a reliable, secure, cost effective service to suit all your business needs. Some additional benefits of DIA include:

  • Unlimited access – no usage limit (Fixed monthly rental is charged for the service)
  • There is no bandwidth sharing with other customers so contention ratio is 1:1
  • Symmetrical service - so you get the same upload and download speeds
  • Managed as a single line, making it an easier and quicker fault resolution
  • IP Address - static IP addresses are available as standard
  • Field engineers on standby for on-site diagnosis and/or hardware swap-out 24 hours a day
  • Service level agreement based on fault resolution not response time
  • Provide access to a portal allowing the customer to view the utilization of their traffic both inbound and outbound

Our approch

At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.

Step 1: Introduction

Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.

Step 2: Solution Design

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Step 3: Quotation

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

Step 4: Project Management

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Step 5: Installation and after sales care

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures.

Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team

Case study 

At Virgin Media Business we work with a wide range of Businesses from various sectors and industries around Ireland, supplying them with solutions specifically designed to meet their business needs. Click here to view case studies from our clients and see how you can benefit by choosing Virgin Media Business as your communications provider.

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