Keep your number

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It’s quick and easy to move your current mobile number over to Virgin Mobile. All you need to do is follow the 3 easy steps once you have received your new Virgin Mobile SIM.

Account information

Please enter your Virgin Mobile account number below to start the number porting process.

Virgin Mobile account number:

Please enter here your Virgin mobile account number. This can be found in your Virgin Mobile welcome email, the letter you received with your SIM or on your Virgin Mobile bill.

Surname:

Please enter the surname of the account holder, it needs to be entered exactly as it is in your Virgin Mobile welcome email, the letter you have received with your SIM or on your Virgin Mobile bill.

Next Cancel

*Transferring your number only takes two hours depending on the time of day. You shouldn’t lose service on the current SIM until the transfer is complete. For customer care hours and additional instructions, visit our porting FAQ page will need to assist you.

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