How can I stop my mobile phone from being able to use premium rate services?

 
 

Stopping Premium Services

Premium rate services PRS are generally used for the purchase of value-added services such as ringtones, sports/weather alerts, entry to competitions and various types of promotions.

You can block your phone from being able to use premium rate voice and text services through MyVirginMedia by going to ‘my mobile’ and scrolling to ‘Call destination limitations’ for your subscription where you can toggle these services on or off.

You can also contact us directly to have these services turned off.