SIP Trunking

SIP trunking allows voice (VoIP) and data together over a single line. This saves on the cost of separate connections, and increases call quality.

At a glance

  • No need for seperate lines   
  • Improves call handling
  • Increases VoLP
  • Increases call quality
  • Dedicated support

Our account managers are available to talk through your specific requirements and tailor a bespoke solution to match your needs.

 
 

Overview

SIP is an application-layer control protocol.
SIP trunking allows voice and data together over a single line which means better communication at a lower cost for businesses.

SIP removes the need for IP-PSTN gateways, as well as BRI and PRI subscriptions. This makes it quite a cost effective solution for businesses.

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How it works

SIP Trunking is an IP-based voice solution which lets you make secure calls, usually from an IP phone or desk-based softphone to the PSTN (Public Switched Telephone Network), and vice versa.

This technology is beginning to replace traditional voice services such as ISDN, as it brings voice and data together over one network connection – a WAN (Wide Area Network), for example – rather than needing dedicated TDM (Time Division Multiplexing) circuits.

Benefits of SIP trunking:

  • Increased flexibility
  • Reduced calling costs
  • Greater scalability
  • Improved call handling flexibility and efficiency
  • Reduced hardware costs
  • Reduces or removes on-going support and maintenance costs of hardware media gateways

Our approach

At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey..

Step 1: Introduction

Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.

Step 2: Solution Design

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Step 3: Quotation

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

Step 4: Project Management

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Step 5: Installation and after sales care

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures.

Case study 

At Virgin Media Business we work with a wide range of Businesses from various sectors and industries around Ireland, supplying them with solutions specifically designed to meet their business needs. Click here to view case studies from our clients and see how you can benefit by choosing Virgin Media Business as your communications provider.

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