At a Glance
- Fully managed service
- 24/7 support for your customers
- Help grow your marketing database
- Flexible time limits for users
We know offering customers Wi-Fi is a great way to bring more people through your doors and keep them coming back. But it isn’t just about easy, great value Wi-Fi for your business anymore – it’s about getting closer to your customers and getting to know them better.
Together with Bitbuzz, our Wi-Fi experts, we’re delighted to launch our new Business Wi-Fi. This great new value added service was created with you in mind. Offering you the opportunity to delve deeper in to the mind of your customer, with the ability to capture customer’s details, and even drive customers to your website through a dedicated landing page.
Please note: Customers looking to avail of Business Wi-Fi will need to sign up to or already have broadband from Virgin Media Business. To view our great range of business bundles click here
How it works
To ensure you get the best service, we look at the full picture; surveying your property to understand usage patterns and requirements. We look at coverage, capacity and speed to ensure your Wi-Fi solution works exactly the way you want it to.
We comply with all local internet and data retention laws and we can add some really nice customer engagement features to capture your customers email address and direct them to your website once they have logged on.
The network will be fully yours, with your branding so users will know they are on the right network.
We strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.
Step 1: Introduction
Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.
Step 2: Solution Design
Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.
Step 3: Quotation
Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.
Step 4: Project Management
After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.
Step 5: Installation and after sales care
Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures.
Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team
At Virgin Media Business we work with a wide range of Businesses from various sectors and industries around Ireland, supplying them with solutions specifically designed to meet their business needs. Click here to view case studies from our clients and see how you can benefit by choosing Virgin Media Business as your communications provider.
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With over 15 years experience in the telecommunications industry, Virgin Media Ireland Business is one of the largest B2B communications providers in Ireland.
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